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HomeShipment Questions

When I received the product, it is missing parts. What should I do?

Shipment Questions 04/29/2025 04/29/2025

We have 6-months warranty coverage for missing parts. Please provide us PO# and date of purchase and which parts missing. When we confirm the information, we will send the missing

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When I received the product the glass is broken and it has scratches on it. What should I do?

Shipment Questions 04/29/2025 04/29/2025

We have 3-months warranty coverage for shipping damage, so please provide images of the damaged product and then we will replace the glass or unit sent to you.

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AMPERE HEAT
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© AMPERE HEAT - All Rights Reserved

Find it Fast

  • ART SERIES
  • INSERT FIREPLACES
  • LINEAR FIREPLACES
  • OUTDOOR HEATERS

 

  • Register
  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Customer Care

  • Cart
  • Checkout
  • Compare
  • FAQ
  • Home v12 VC
  • My Account
  • Track your Order
AMPERE HEAT
Got Questions ? Call us 24/7! 1888-242-9673